Frequently asked questions
Good questions.
Clear answers.
Helpful answers about our plumbing and electrical services, booking a job, and caring for your property.
Do you provide free quotes for plumbing or electrical work?
Yes — we offer free, no-obligation quotes for most plumbing and electrical work across Palmerston North and the Manawatū. Contact us with a few details and we’ll provide clear, upfront pricing.
What areas do you service?
We service Palmerston North and the wider Manawatū region. If you’re unsure whether your address is covered, just get in touch and we’ll confirm.
Do you work with homeowners and businesses?
Yes. We support residential and commercial clients, including homeowners, landlords, property managers, builders, and developers.
Are your plumbers and electricians qualified and licensed?
Yes. Our work is carried out by qualified tradespeople and completed to current New Zealand safety and compliance requirements.
Can you help with urgent plumbing or electrical repairs?
Yes — we help with urgent issues like leaks, burst pipes, blocked drains, and electrical faults. Call as soon as possible and we’ll do our best to respond quickly.
Do you do blocked drain unblocking?
Yes. We clear blocked drains and investigate causes, using the right equipment to restore flow and reduce the chance of repeat blockages.
Can you help with leak detection?
Yes. We can locate and diagnose leaks, including hidden or hard-to-find leaks, then recommend the most practical repair solution.
Do you repair burst pipes?
Yes. If you’ve got a burst pipe, we can isolate the issue and carry out repairs to minimise water damage and restore service.
Do you repair or replace water lines?
Yes. We carry out water line repairs and replacements to restore reliable water flow and prevent ongoing leaks.
Do you do kitchen plumbing?
Yes. We handle kitchen plumbing including sink and tap repairs, waste and water connections, and troubleshooting leaks or drainage problems.
Do you do bathroom plumbing services?
Yes. We provide bathroom plumbing services including repairs, replacements, and upgrades for toilets, basins, showers, and associated pipework.
Can you help with low water pressure?
Yes. Low pressure can be caused by leaks, restrictions, valves, or supply issues. We’ll diagnose the cause and recommend the best fix.
Do you do hot water cylinder repairs or replacements?
Yes. We can assess hot water issues and advise whether a repair or replacement is the most cost-effective option.
Can you help with dripping taps or running toilets?
Yes. These are common plumbing problems and usually straightforward to fix. We’ll repair or replace parts to stop the waste and prevent damage.
Do you provide plumbing maintenance for rentals?
Yes. We work with landlords and property managers for ongoing maintenance, repairs, and responsive service when issues arise.
Do you do electrical installations for renovations?
Yes. We handle electrical work for renovations and upgrades, including wiring, power points, lighting, and compliance-focused installations.
Do you install lighting and power points?
Yes. We install and upgrade lighting, switches, and power points for homes and commercial spaces, including modern, safer configurations.
Can you diagnose and repair electrical faults?
Yes. If you’re experiencing tripping circuits, flickering lights, or unexplained outages, we can fault-find and repair the issue safely.
Do you upgrade switchboards or circuit breakers?
Yes. We can assess your existing setup and recommend upgrades to improve safety, reliability, and capacity where needed.
Can you install wiring for new builds?
Yes. We provide complete electrical installations for new builds, working with builders and homeowners to deliver safe, compliant systems.
Do you provide compliance documentation for electrical work?
Where required, we provide the appropriate documentation and ensure electrical work is completed to compliance standards.
Can you work around tenants or business hours?
Yes. We do our best to book work at practical times and communicate clearly, especially for rental properties and commercial sites.
How quickly can you book a job in Palmerston North?
Availability depends on workload and the urgency of the job. Contact us with your issue and we’ll advise the next suitable time.
What information should I include when I contact you?
It helps to include your address, the issue you’re experiencing, any photos if relevant, and whether it’s urgent. That lets us respond faster and quote more accurately.
Do you offer both plumbing and electrical services in one visit?
In many cases, yes. Having plumbing and electrical under one roof can make scheduling easier and reduce delays on jobs that involve both trades.
Still have a question? Ask our team →
